Covid-19 Update

Kia Kaha New Zealand

As a large majority of us prepare to enter an unprecedented time in New Zealand history, we extend our love and thanks to our customers, partners, colleagues and the wider community who make Meta Digital who we are.

Being a small business ourselves, we know how daunting the next few weeks/months can feel. In an attempt to ease some of that stress, we have put together a list of helpful resources that may help you and your business get through this challenging time.

Helpful Resources

Financial Support

  • Government-funded financial support – As many of you would have heard by now, the Government has put together a $12.1 billion package that includes leave and self-isolation support, a wage subsidy scheme and business cash flow and tax measures. Follow the above link to find out what financial support you might be eligible for.
  • Work and Income’s employer support – Work and Income have also put together a support plan for wage subsidy and leave payment.
  • Facebook advertising grants – Facebook are offering $100 million in cash grants and ad credits to help small businesses keep their workforce afloat. You can apply for funding through the link above.

Mental Health Support

Your emotional and mental wellbeing is important. It is normal to feel stressed or lonely when self-isolating, but there are some things you can do to feel better:

  • Stay connected to your usual supports – family and whānau, friends and workmates. Set up video calls to share how you feel and offer support to others.
  • We also recommend sticking to a routine such as having regular mealtimes, bedtimes and exercising.
  • If you feel you are not coping, it is important to talk with a health professional. For support with grief, anxiety, distress or mental wellbeing, you can call or text 1737 – free, anytime, 24 hours a day, 7 days a week – to talk with a trained counsellor.
  • Tell yourself that how you are feeling is a normal reaction and will pass – it’s nothing to be afraid of.
  • Keep active – take a walk around the block or try a bit of yoga. Regular exercise can improve general wellbeing and help distract from distressing feelings.

We are here to help

As we mentioned, we too are a small business and understand the stress COVID-19 can put on day-to-day ongoings within your business. We’re taking this time to reflect inwards and refine our messages and processes. We understand you may want to do the same.

We’ve had a number of clients reach out to us over the past few days regarding updates to their websites to align with recent events. We found these solutions to be the most common:

  • The addition of a pop-up to your website to inform customers of changes. Whether your business is an essential service that will remain operational or you are an e-commerce store that is unable to fill and dispatch orders at this time – it’s nice to keep your customers in the loop and a pop-up us a quick and easy way to do so.
  • Adding a chatbot to your website so that you can quickly and easily communicate with your customers and answer any questions that they may have during this time.
  • Placing a hold on payments for subscription-based e-commerce websites where the dispatch of orders may be an issue.
  • Temporarily turning off your online store, essentially turning your website into a catalogue in order to keep connected with your customers.

Take Care

Know that we are here to help should you need anything at all. You can still contact the Meta Team through all the usual channels.

Kia Kaha everyone, stay safe, be kind to each other – and give each other a break to process all that is going on. We’re all in this together…

Love from the whole Meta Digital Team.